Front of House Lead Host or Hostess
We are looking for an enthusiastic Front of House host or hostess who knows good food and loves getting to know new people to provide a remarkable guest experience.
If you feel energized by giving remarkable guest service, love good food, excel at organization and detail, and can work well under pressure, then this is the place for you!
What You’ll Be Doing in This Role
The front of house lead host or hostess is responsible for greeting our guests, taking food orders, making our house tea, lemonade, and coffee daily, tracking packaging and specialty food inventory, plus receiving, labeling, and stocking inventory.
Who Are We?
Natchitoches Picnic Company is an upscale deli and market that provides fresh artisan-made sandwiches, seasonal salads, soups, charcuterie boards, baked goods, and specialty foods. We focus on high quality ingredients with your dietary needs in mind for lunch-to-go, market-to-table prepared foods, catering, and special events with pick-up or delivery.
What can you expect?
A welcoming workplace.
An active, physical job where you will easily close those rings on your watch every day.
Training and tastings where you become a skillful artisan sandwich maker.
Teammates who support each other.
A place where your positivity and contributions can make a difference.
What Does The Position Pay?
$10 - $12/ hour; Starting pay will vary depending on prior experience and skills, and other factors. We are happy to discuss this with you in person to determine a wage that works for both of us.
What Are the Hours?
We are currently looking to fill the shift time of 9am - 2pm Monday through Friday with some Saturdays and holidays expected. Additional hours available for catering and special events.
What Are the Physical Requirements?
Must be able to move up to 25 pounds.
Must be able to bend, stoop, walk, and stand for long periods of time.
What Are the Performance Expectations?
Works well with kitchen staff to ensure all guests have a remarkable experience.
Takes ownership and responsibility for directing positive energy towards a remarkable sales and service experience.
Knows regulars by name and remembers their preferences.
Ensures shift checklists are completed
Arrive on time for all shifts, meetings, and events.
Ensure all sales meet quality and presentation standards.
Maintain a tidy, clean, and sanitary front of house work area.
Effectively communicates and maintains excellent relationships with all staff at NPC.
Complete training within the agreed upon timeframe and continue to live the NPC Guiding Principles.
Follow daily procedural checklists.
Restock coolers and specialty food shelves as needed.
Track food packaging and specialty food inventory.
Other Functions?
Attends weekly meetings and tastings
Participate in other events, catering, and projects as needed.
What Are Success Patterns for this Position?
Has worked effectively as part of a team. Experience in sales, hospitality, marketing, or similar position is a plus.
Knows how to keep the workplace fun and lighthearted even when we are busy.
Has a reputation of excellent relationships with front and back of house staff.
Has a reputation for maintaining a safe and clean work area.
Must be able to work weekends and after hours as needed.
Be punctual
Follow all kitchen safety and sanitary requirements.
Love to provide great service.
Have a passion for great food – making, tasting, talking, and selling it!
What Will You Learn in this Job?
You will learn about Natchitoches Picnic Company’s mission and vision.
You will learn The Art of Giving Great Service.
You will learn our 4 Steps to Order Accuracy.
You will learn about food, people, and business.
Are There Any Benefits or Perks?
Paid training
50% off meal on shift (during break)
Free coffee, tea, lemonade, and bottled or citrus water
30% off NPC Discount Card for specialty food items, personal off shift meals, cooking classes, and events (after 90 days)